— Weddings at The Mohicans

Policies & FAQ's

Check-in times, deposits, cancellations, pets, and everything else to know before your stay.

Important Information Regarding Your Stay

Our treehouses and cabins offer a great getaway. As always, the safety and security of our guests and team members remain our highest priority. We take great pride in our high standards for cleanliness, including CDC and WHO cleaning protocols and complete linen changing on all bedding.

  • Self check-in means no interaction with staff
  • No lobby or elevators
  • Remote private location and access to the outdoors

Once you have selected a date and property, click any "Book Now" button and you'll be taken to our central online reservation booking engine.

You will receive a booking confirmation via email and text once you book your reservation. If you do not receive a confirmation, contact our office at info@themohicans.net. If your email is incorrect, you will not receive important reservation details, including your code for entry. A cell number is required for our system to text you your reservation documents and arrival information.

If you have booked multiple accommodations under one name, you will be responsible for sharing all arrival information and the door keycode with your guests. We are unable to share this code with anyone else.

  • Due to priority bookings for wedding guests, Thursday, Friday, Saturday, and Sunday reservations can only be booked 60-90 days in advance. Any properties not reserved for wedding guests will be made available to the general public as soon as possible. Mondays, Tuesdays, and Wednesdays are open to book one year in advance.
  • View or download our Waiver, Directions, and Site Map from your booking confirmation email. You can also complete all reservation documents using the texting links you receive when you book.
— Policies & FAQ

Everything Else to Know

Winter Reservations and Weather Concerns

We highly recommend 4WD or AWD vehicles during your travels to the resort in winter months. Roads in the area are rural and steep. Please allow yourself ample travel time. We are not able to assist if guests get stuck and recommend calling AAA for roadside assistance if needed.

There are no refunds offered to guests who are unable to arrive for their reservations due to weather-related issues.

Special Occasion Items

We offer rose petals, chocolate-covered strawberries, champagne, and more. You can add any of these items once your booking is complete, or by calling 740-599-9030 (option 2).

If you would like to add a special occasion item to a stay for someone else, please contact us or give us a call.

Deposit

  • A reservation deposit equal to 50% of your room charges is required to confirm a reservation, with the balance charged to the credit card provided 30 days prior to arrival.
  • Reservations made less than 30 days prior to arrival require payment in full at the time of booking.
  • We accept American Express, Visa, Discover, or MasterCard. We do not accept personal checks.
  • Deposits are non-refundable for holiday cancellations.
  • You will be charged for the number of nights of your reservation, so please check your dates carefully.
  • All damages or excessive cleaning will be charged to the credit card provided for the deposit.
  • Additional guest fees of $25pp may apply for cabin reservations that go over the base rate number of guests. See pricing for cabins for specifics.

Taxes and Fees

There is a 13.25% additional tax added to each reservation (7.25% sales tax, 3% lodging tax, and 3% Jefferson Township tax).

A $75 Guest Service Fee will also be applied to each reservation.

A $75 cleaning fee will be added to any one-night stays in the Mohican Cabin, Farm House, and Manor House. This fee is waived for wedding guests who book using the lodging group code link.

Cancellation Policy

  • All reservation changes must be confirmed in writing to The Mohicans by email to info@themohicans.net.
  • Any reservations made on or after 11/15/2024, booked under promotional rates, are non-refundable, regardless of cancellation date or reason, including inclement weather, illness, or unforeseen events.
  • If canceled 30 days prior to arrival, the deposit will be refunded minus a $50 cancellation fee. This applies for any reason, including disaster, weather, sickness, or hospitalization.
  • If canceled less than 30 days prior, the reservation is non-refundable, for any reason.
  • Early departures and no-shows due to any reason will not receive a refund, including for inclement weather, disaster, or sickness.
  • Local roads can be very curvy and steep and may be impassable at times. We do not give refunds due to road conditions.
  • If you do not show up for your reservation, you will not receive a refund.
No exceptions to this cancellation policy are offered. We appreciate your understanding. Please note, this cancellation policy is for vacation rentals only. If you need to cancel a wedding, elopement, or other special event, please reference your contract for additional details.

Check-In for Non-Wedding Guests

Check-in is 3:00 p.m.

Due to the size and complexity of our properties, our housekeepers need every minute of their 10:00 am to 3:00 pm window to ensure cleanliness. Please do not interfere with their work or pressure our staff to allow early entry. There are no check-ins after 11:00 pm as a courtesy to other guests. No property keys or access codes will be issued until the rental balance is paid in full and the waiver has been returned.

Contactless check-in: head straight to your accommodation when you arrive and use your keycode for entry. If you've booked multiple accommodations, please make sure all guests have the correct door codes, as we are unable to share this information with guests.

Check-In for Wedding Guests

Check-in is at 2:00 p.m.

Early arrival will result in unnecessary waiting. Due to the size and complexity of our units, our housekeepers need every minute of their 10:00 am to 2:00 pm window to ensure cleanliness. Please do not interfere with their work or pressure our staff to allow early entry. There are no check-ins after 11:00 pm. No property keys or access codes will be issued until the rental balance is paid in full and the waiver has been returned.

If you've booked multiple accommodations, please make sure all guests have the correct door codes, as we are unable to share this information with guests.

Check Out / Cleaning

Check out is prior to 10:00 am.

  • Housekeeping arrives shortly after 10 am.
  • Should this check-out time be violated, you will be charged an additional night's stay.
  • Lessee agrees to lock all doors and windows and report all damages to The Mohicans.
  • Cigarette butts found on the property will result in a $50 cleaning fee.

Parties

Absolutely no house parties are allowed. Should this occur, you will be evicted without a refund. If The Mohicans receives a complaint during your stay that Quiet Hours have not been followed or that a party is taking place, you will be charged an additional fee of not less than $100.

Any unauthorized treehouse elopements or weddings on the property are strictly prohibited. If you're interested in a treehouse elopement, please inquire here. If our staff sees an unauthorized event in progress, you will be asked to end it immediately.

Occupancy

  • Only the suggested number of people will be allowed for each cabin and treehouse.
  • Overcrowding is not permitted, and maximum occupancy noncompliance will result in eviction.
  • Children aged 4 and older are considered an adult guest and count toward the guest count. There is no charge for children aged 3 and under.
  • You must be 24 years of age or older to obtain a Mohicans rental unit.
  • Any violation of these standards or misrepresentation of your group will be grounds for eviction without a refund.
  • Motor homes and/or tents are not permitted at the cabins or treehouses.

Pets

Pets are only permitted at select cabins and treehouses. No pets allowed at The Little Red & View Treehouses, The Manor House, or The Farm House.

  • No more than 2 dogs are allowed per accommodation.
  • If you have a licensed service dog, please contact us directly at info@themohicans.net.
  • Must be indicated on your reservation.
  • $50 pet fee (per pet) for 50 lbs or under, non-refundable.
  • $75 pet fee (per pet) for over 50 lbs, non-refundable.
  • Must be well behaved and on a leash at all times, guests will be asked to remove the animal from the property if not restrained.
  • Cannot be left alone in the property for extended periods.
  • Must clean up after the animal, with pet waste disposed of in the trash.
  • Call the office at 740-599-9030 (option 2) to add a pet to your reservation, or add it during checkout under "add-ons."
If you do not notify the office of a dog and evidence is found, it is an automatic $150 charge to your card on file. Additional fees will apply if any damage is found upon checkout.

Pond Use - No Swimming

No swimming is allowed in the pond under any circumstances. Should this occur, you will be evicted without a refund.

We offer catch-and-release fishing only in the pond. Fishing equipment is not provided.

Smoking

Smoking is prohibited inside all rental properties.

  • If evidence is found, a minimum of $50 will be automatically charged to the credit card provided.
  • Please dispose of all cigarette butts in appropriate containers, not on the ground. If cigarette butts are found around your rental property, a minimum $50 charge will apply.

Vehicles

  • There is a limit of 4 vehicles per cabin and 2 per treehouse. Note: The Walhonding Cabin has parking for only 2 cars directly in front of the unit, with up to 2 additional cars able to park in the turnaround in the South Village.
  • Driveways must be kept clear per the Fire Marshall.
  • Please observe the 5 mph speed limit.
  • Parking is restricted to designated parking areas only, parking in any grass area is prohibited.
  • If extra parking is needed for larger cabins, please use The Mohicans Wedding Venue parking lot.
  • The Mohicans is not responsible for any damage or theft that occurs on-site.
  • 4WD/AWD vehicles are highly recommended during months that may be impacted by inclement weather.

Cell Phone / Internet Service

Cell phone service is limited in some areas of the property. In case of emergency, there are two emergency phone boxes, one located at the top of the South Village driveway and one located at the information hut at the North Village. If you are without cell service at your treehouse or cabin and need to make an emergency 911 call, or need immediate emergency assistance from Mohicans staff due to a serious problem, please locate one of these phones.

After-hours emergency calls to Mohicans staff: (740) 599-9030, option 5, or 911 for emergencies.

There is no internet/WiFi available for the cabins and treehouses located in the South Village. There is limited satellite internet service available at the North Village accommodations (Mohican, Nest, Tin Shed, White Oak). The country homes, The Farmhouse and The Manor House, do have satellite internet available. Enjoy your unplugged stay!

Repairs and Service Calls

We perform regular maintenance on every cabin, however, as with all properties, occasionally something malfunctions at the most inopportune time. We will do our best to correct the problem during your visit and make you as comfortable as possible. We cannot guarantee appliances, TVs, DVD players, air conditioners, etc., and there will be no refunds, discounts, or rate adjustments in the event of mechanical failure.

The Mohicans, the property owner, their agents, service providers, and employees have the right to access the premises during your stay to make repairs or inspections. Please immediately report any needed repairs to The Mohicans at 740-599-9030 (after hours, select option 4) so we can correct the problem. We will make every effort to have repairs done quickly and effectively.

Accommodations / Decorations

Each property is decorated and furnished by the owner. Rearranging of furniture is not permitted. If you have specific needs or requirements, you must seek permission from The Mohicans.

Cleaning Charge

The Mohicans housekeeping staff provides cleaning service for each property.

  • If there is a need for any extra or excessive cleaning after departure, you will be charged a minimum of $100 or more depending on the nature of the mess.
  • Pet waste or cigarette butts found will result in an automatic minimum $50 cleaning fee.
  • The signed rental agreement is a legal and binding contract, giving The Mohicans the right to collect payment for damages, missing items, and excessive cleaning made necessary by your stay.
  • Full payment for all damages, missing items, and extra cleaning is the guest's responsibility, charged to the credit card on file.
  • Please leave beds unmade at the end of your stay so The Mohicans can identify which linens need to be changed.
The Manor House, Farm House, and Mohican Cabin have a 2-night minimum stay requirement. If you book for one night, you will be charged a one-time $75 cleaning fee.

Linen Service / Toiletries

Towels are provided. Please bring extra towels for canoeing or other water activities you may be enjoying in the area.

Wildlife / Insects

The Mohican area has one of the most enjoyable ecosystems on earth, and insects are a part of that system. We try to control this natural occurrence by regularly spraying for insects. The most common pests that may find their way into our cabins include ladybugs, flies, mosquitoes, and wasps. We do not give refunds due to pest discomfort. Please do not leave any garbage outside or on porches or decks, as this invites unwanted guests.

Fires

Ground fires are allowed in the provided fire rings only. All fires must be attended at all times and put out before going inside for the night or leaving the property. Please do not throw cans or glass in the fire pit. We occasionally have firewood available onsite, however we cannot guarantee it will be fully stocked or its condition. Firewood can be purchased in the town of Loudonville at the Marathon on Rt. 3 near Trails End Pizza, or at many places along Wally Road.

Quiet Hours

11 pm to 7 am is quiet time. There are no check-ins during this time. Sounds carry farther at night, please be considerate of others. Loud noise or music must be confined to your cabin at all hours. Loud or abusive behavior or language will not be tolerated, eviction will result without any refund.

Children

Children are welcome, but are the responsibility of the parents and must be supervised at all times. You will be held accountable for your child's safety and actions.

Children aged 4 and older are considered an adult guest and count toward the guest count. There is no charge for children aged 3 and under.

Hunting, Weapons, Fireworks, ATVs

  • Absolutely no hunting.
  • No weapons of any kind, including paintball or air guns, on the property.
  • No ATVs or dirt bikes.
  • No fireworks, firecrackers, or the sort.

If any of the above are found on the property, you will be asked to leave the premises with no refund.

Are Paths to the Unit Lit?

Paths to cabins and treehouses are not lit, so bring a flashlight if walking at night.

"Leave No Trace" Policy

The Mohicans practices a "Leave No Trace" (LNT) land ethics policy. This means leaving the natural surroundings as you found them, staying on walking paths to protect ground vegetation, not removing items from their original environment, collecting all trash you brought with you into the woods, minimizing fire impact, and educating yourself on rules related to outdoor recreation.

Any trees found to be defaced at the cabin property will result in a $300 fine.

We also ask that you select beverages in non-glass containers to reduce the possibility of glass breakage and injury to guests. Thank you for caring about the environment as much as we do.

Exterior Security and Privacy Disclosure

For the security and safety of both our guests and the property, please be advised that we have active, visible security cameras located on the exterior of the Farm House and Manor House.

  • Location of cameras: Farm House, one camera at the main entrance door facing the driveway/barn. Manor House, one camera at the main entrance facing the driveway.
  • What they record: These devices record video and audio of the exterior premises only. There are no cameras inside the home or in private areas such as bedrooms, bathrooms, or the hot tub.
  • Guest consent: By booking and arriving at the property, you acknowledge and consent to outdoor surveillance. Tampering with, obstructing, or disabling these devices is strictly prohibited and may result in immediate cancellation of your stay.